Contact
For questions, complaints, or requests.
liteq is operated by an individual in the Republic of Korea. All inquiries are handled by a single email address; we read every message. Please choose a subject line that describes the purpose of your request so we can route it quickly.
Operator
- Name: Yubin Hong
- Business form: Sole individual operator (no legal entity)
- Country of operation: Republic of Korea
- Service audience: United States
Primary Contact
Email: studio4any@gmail.com
Suggested Subject Lines
- General Inquiry — questions about the Service or how to use it
- Billing / Refund Request — see our Refund and Cancellation Policy
- Data Deletion Request — to delete your account and associated personal information
- California Privacy Request — to exercise CCPA / CPRA rights
- COPPA Request — for parents or guardians concerned that a child under thirteen (13) has created an account
- Security Report — to report a vulnerability or a compromised account
- Legal Notice — for formal legal correspondence
Response Times
- General inquiries and billing questions: within three (3) business days
- Privacy rights requests (CCPA, deletion, COPPA): acknowledged within a reasonable period and completed within the timelines required by applicable law (generally forty-five (45) days for CCPA requests, extendable once by forty-five (45) days when reasonably necessary)
- Security reports: we will acknowledge valid reports within two (2) business days
Dispute Resolution Before Litigation
If you have a complaint, please contact us first by email. We are a small operation and can usually resolve issues quickly and fairly when we hear about them. For formal legal notices and disputes that cannot be resolved informally, see the governing-law and jurisdiction provisions in our Terms of Service (Section 15).